| Test | Latest Value | Unit | Reference | Status | Date | Trend |
|---|---|---|---|---|---|---|
| No lab results added yet | ||||||
Co-created by Dr. Nicole Richardson, Psy.D. & Frederica Richardson
VERA is a wellness companion and does not provide medical diagnosis or treatment.
| Test | Latest Value | Unit | Reference | Status | Date | Trend |
|---|---|---|---|---|---|---|
| No lab results added yet | ||||||
Last updated: March 26, 2026
Veste Health LLC ("we", "us", "our") operates VERA (Veste Evidence-Based Response Agent). This policy explains how we collect, use, and protect your information.
Information you provide: Name, email (if you create an account), age, sex, height, weight, health goals, daily check-in data (mood, sleep, stress, energy), lab results, supplement lists, meal logs, and any messages you send to VERA.
Information we do NOT collect: Social Security numbers, insurance information, medical record numbers, or any data from your healthcare providers.
Device storage: If you choose "On this device only," your data is stored in your browser's localStorage. It never leaves your device. We cannot access it.
Cloud storage: If you choose cloud storage, your data is encrypted and stored via Supabase (hosted on AWS) with encryption at rest and in transit. Only you can access your data through your authenticated account.
File backup: If you choose file backup, data is exported as a JSON file that you save wherever you choose.
Your health data is used solely to:
We do NOT:
When you chat with VERA, your messages are sent to Anthropic's Claude API via a secure server-side proxy (Supabase Edge Function). Your API key and messages never pass directly from your browser to Anthropic. Anthropic does not use API conversations to train their models.
Deep Memory: VERA builds a persistent profile of key facts about you from your conversations (conditions, medications, preferences, goals). This profile is stored in your browser's localStorage and, if you use cloud sync, in your Supabase account. You can view, edit, or delete any item in Settings under "What VERA Knows About Me."
When you delete data, VERA also deletes any AI-generated summaries, synthesis reports, and learned profile items derived from that data.
Crisis content (messages related to self-harm, suicidal ideation, or medical emergencies) is never logged to any tracker, profile, or persistent storage. It is used only to display immediate crisis resources.
VERA generates weekly and monthly health reports ("synthesis") based on your data. These are AI-generated observations, not diagnoses. They are labeled accordingly and should be discussed with your healthcare provider.
We collect basic usage analytics (features used, message count) stored in our own Supabase database — not with any third-party analytics provider. We do not use Google Analytics or any tracking service that could access your health data. Analytics help us understand which features are valuable and improve VERA.
You have the right to:
VERA is a wellness and educational tool, not a healthcare provider. VERA is not a "covered entity" under HIPAA. The health information you voluntarily enter into VERA is not Protected Health Information (PHI) under HIPAA. If you have concerns about your health data, we recommend using device-only storage.
VERA is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
Veste Health LLC is committed to ensuring digital accessibility for people with disabilities. VERA is designed and developed in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the Americans with Disabilities Act (ADA). Our accessibility features include keyboard navigation, screen reader compatibility, ARIA landmarks and labels, sufficient color contrast, reduced-motion support, responsive design for all devices, and touch-friendly interface elements. If you experience any accessibility barriers while using VERA, please contact us at accessibility@vestehealth.com.
We may update this policy from time to time. We will notify users of significant changes through the app.
Questions about this policy? Contact us at privacy@vestehealth.com
Last updated: March 26, 2026
By using VERA, you agree to the following terms.
VERA (Veste Evidence-Based Response Agent) is an AI-powered wellness companion developed by Veste Health LLC. VERA provides evidence-based health education, wellness tracking, and personalized guidance. VERA was co-created by Dr. Nicole Richardson, Psy.D. and Frederica Richardson.
VERA is not a doctor, therapist, or licensed healthcare provider. VERA does not provide medical advice, diagnose conditions, prescribe treatments, or replace professional medical care. All information provided by VERA is for educational and informational purposes only.
Always consult a qualified healthcare professional before making medical decisions, changing medications, starting new supplements, or if you have concerns about your health.
In a medical emergency, call 911 immediately.
You must be at least 13 years old to use VERA. If you are under 18, you should use VERA with parental or guardian awareness.
You are responsible for maintaining the security of your account credentials. You own your health data. We provide tools to export and delete your data at any time. See our Privacy Policy for details on data storage and handling.
Personal ($19.99/month or $149.99/year): Billed through Stripe. 15-day free trial included. You may cancel at any time. Cancellation takes effect at the end of your current billing period.
No refunds. All payments are final and non-refundable. When you cancel, you retain access to VERA through the end of your current billing period, but no partial or full refunds will be issued for any reason, including unused time.
15-day free trial: New subscribers receive a 15-day free trial. You will not be charged during the trial period. Cancel before the trial ends to avoid charges.
You agree not to:
VERA uses artificial intelligence to generate responses. While VERA draws from trusted clinical sources (AHA, NIH, CDC, Mayo Clinic, peer-reviewed journals, and others), AI-generated content may occasionally contain errors. VERA will always tell you when she's uncertain and recommend consulting a healthcare professional.
Veste Health LLC is not liable for any health outcomes resulting from your use of VERA. VERA is a wellness tool, not a medical device. You use VERA at your own discretion and risk. In no event shall Veste Health LLC be liable for any indirect, incidental, special, or consequential damages.
VERA is built to be accessible to all users, including those with disabilities. We comply with WCAG 2.1 Level AA standards and ADA requirements. VERA supports screen readers, keyboard-only navigation, reduced motion preferences, and responsive design across all devices and screen sizes. We continuously test and improve accessibility. If you encounter any barriers, contact accessibility@vestehealth.com.
We may update these terms from time to time. Continued use of VERA after changes constitutes acceptance of the updated terms.
Questions? Contact us at legal@vestehealth.com
Last updated: March 30, 2026
Veste Health LLC is committed to ensuring that VERA is accessible to all users, including individuals with disabilities. We have designed and built VERA to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the Americans with Disabilities Act (ADA).
VERA includes the following accessibility features:
prefers-reduced-motion operating system setting, disabling all animations and transitions for users with vestibular or motion-sensitivity disordersVERA is designed to be fully responsive and functional across all devices and screen sizes:
VERA conforms to the following standards:
Accessibility is an ongoing commitment. We regularly test VERA using automated tools, manual keyboard testing, and screen reader evaluation. We welcome feedback from our users to help us identify and address any barriers.
If you experience any difficulty accessing VERA or have suggestions for improving accessibility, please contact us: